These terms apply to services you buy from Northwind Atlas Capital LLC, trading as Northwind Atlas ("we", "us"). By booking, approving a proposal or paying for a service, you agree to them.
1. Our services
We provide business solutions architecture, technology solutions architecture and IT consulting. Our remote services include consultations, business diagnostics, profitability and growth work, operating, risk and corporate frameworks, policies and procedures, systems design, automation, implementation and retained advisory.
2. Scope, delivery and acceptance
A consultation includes a 90-minute video session and a written assessment delivered within three business days. Every other engagement is described in a written proposal setting out the scope, deliverables, delivery timetable, acceptance process, fee and payment milestones. If a proposal and these terms conflict, the proposal applies.
3. Fees and payment
- Prices are in US dollars and exclude any applicable sales tax.
- Consultations are paid in full when booked.
- Fixed-fee work is invoiced as the proposal states, normally 50% before work starts and the balance by milestone.
- Retained advisory is billed monthly in advance.
- Invoices are due within 14 days unless the proposal states otherwise.
- Card payments are processed by Stripe. We do not receive or store full card numbers.
4. Your responsibilities
You agree to provide accurate information, reasonable access and timely decisions and feedback. Delays in these inputs may change the delivery timetable.
5. Intellectual property
Once you have paid in full, you own deliverables created specifically for you. We retain our pre-existing tools, templates and know-how and grant you a perpetual license to use any incorporated in the deliverables.
6. Confidentiality
Each party will protect the other party's confidential information and use it only for the engagement, except where disclosure is required by law or agreed in writing.
7. Warranties and liability
We perform services with reasonable skill and care. Commercial results depend on factors outside our control, so we do not guarantee a particular financial or business outcome. To the extent permitted by law, our total liability for an engagement is limited to the fees paid for it. Neither party is liable for indirect or consequential loss.
8. Cancellation, refunds and disputes
Our refund and cancellation policy forms part of these terms. Contact us promptly if you believe a charge is incorrect or a deliverable does not match the agreed scope.
9. Governing law
These terms are governed by the laws of the State of Wyoming, United States.
10. Contact
Northwind Atlas Capital LLC
30 N Gould St Ste R, Sheridan, WY 82801, United States
Online: secure enquiry form
Phone: +1 213 881 5831